Legal

Cookie Policy

This Cookie Policy explains how Chaterly uses cookies and similar technologies when you visit our website and use our services.

Last Updated: November 8, 2025

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow us to:

Remember your login information and preferences
Understand how you use our platform
Improve your user experience
Analyze website traffic and performance
Keep our services secure

Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are necessary for our website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as logging in, setting privacy preferences, or filling in forms.

Examples:

Authentication cookies: Keep you logged in to your account
Security cookies: Protect against fraud and unauthorized access
Session cookies: Remember your actions during a browsing session

Duration: Session cookies (deleted when you close your browser) or up to 1 year for persistent login

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our services and user experience.

Google Analytics:

We use Google Analytics to track conversions, user behavior, and website performance. Google Analytics sets the following cookies:

_ga: Distinguishes unique users (expires after 2 years)
_gid: Distinguishes unique users (expires after 24 hours)
_gat: Throttles request rate (expires after 1 minute)
_ga_*: Stores session state (expires after 2 years)

Google Analytics collects information such as pages visited, time spent on pages, browser type, and referring website. IP addresses are anonymized.

Duration: From 1 minute to 2 years, depending on the specific cookie

Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences (e.g., language, theme settings).

Examples:

Theme preferences: Remember if you prefer light or dark mode
Dashboard settings: Save your preferred dashboard layout
Language preferences: Remember your selected language

Duration: Up to 1 year

Third-Party Cookies

Some cookies on our website are set by third-party services we use to enhance your experience:

Google Analytics

As mentioned above, we use Google Analytics for website analytics. Google may also use this data for its own purposes.

Learn more: Google Cookie Policy

Authentication Providers

When you use Google or Apple authentication to sign in, these services may set their own cookies:

Stripe Payment Processing

Our payment processor, Stripe, may set cookies to facilitate secure payment processing and prevent fraud.

Learn more: Stripe Cookie Policy

How to Control and Delete Cookies

You have the right to control and manage cookies. However, please note that disabling certain cookies may affect the functionality of our website and your ability to use some features.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

View what cookies are stored on your device
Delete cookies individually or all at once
Block third-party cookies
Block cookies from specific websites
Block all cookies
Delete all cookies when you close your browser

Cookie Settings by Browser:

Opt Out of Google Analytics

You can prevent Google Analytics from tracking your visits by installing the Google Analytics Opt-out Browser Add-on.

Do Not Track

Some browsers support a "Do Not Track" (DNT) feature that signals websites that you do not want to be tracked. However, there is currently no universal standard for how websites should respond to DNT signals. We honor DNT signals where feasible.

Consent and Your Rights

By using our website, you consent to the use of cookies as described in this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our website.

EU and Swiss Visitors

Under GDPR and Swiss data protection law, you have specific rights regarding cookies:

Right to be informed about cookies we use
Right to refuse non-essential cookies
Right to withdraw consent at any time
Right to access information about how cookies are used

California Residents (CCPA)

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to opt out of the sale of personal information. We do not sell personal information collected through cookies.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

The cookies we use
Technology and industry practices
Legal requirements and regulations
Our business operations

We will notify you of significant changes by:

Updating the "Last Updated" date at the top of this policy
Displaying a notice on our website
Sending you an email notification (for material changes)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Related Policies

For more information about how we handle your data, please review our other policies:

Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

Ready to Shape
AI's View of Your Brand?

Launch Your Campaign

chaterly...chaterly...

Unlock AI Visibility: Influence Generative Engines with Real User Mentions

Start Campaign

Company